WHAT

WHAT WE CAN MEASURE

Understanding how your customers will feel about any part of your customer journey. Using this data will allow enhancements to be made to achieve the best emotional engagement with your customers. This will drive sales and margin improvements, customer experience and satisfaction.

brand

How emotionally engaged and connected your customers are to your brand

engaged

How engaged and connected your customers are to what you show on your website

content

How your customers feel about the content of your marketing materials and advertising

journey

Does your in-store customer journey create the right experience

social

How your customers connect and feel about your media content

feel

How your employees feel and connect with your organisation

products

How emotionally engaged and connected your customers are to your products

services

How emotionally engaged and connected your customers are to the services you provide

merchandise

We can analyse and measure your POS merchandisings impact on your customers

money

How much would your customers be prepared to pay

It is not about what your customers do, it is about why !

WE ADD REAL VALUE

More targeted and accurate than existing traditional promoter score models. We measure all critical moments. We help you understand how your brand is working overall.

We enable the development of better, more authentic, Human Brand Experience at each touchpoint or moment, enhancing emotional engagement and customer loyalty.

The measurement data is a business tool to drive improvement through the Human Brand Experience of its customers or colleagues that can be directly linked to profitability and business KPI’s.

Human4x will help you develop better fit for purpose solutions and a deeper understanding of your customers.

WE ADD REAL VALUE

More targeted and accurate than existing traditional promoter score models. We measure all critical moments. We help you understand how your brand is working overall.

We enable the development of better, more authentic, Human Brand Experience at each touchpoint or moment, enhancing emotional engagement and customer loyalty.

The measurement data is a business tool to drive improvement through the Human Brand Experience of its customers or colleagues that can be directly linked to profitability and business KPI’s.

Human4x will help you develop better fit for purpose solutions and a deeper understanding of your customers.