WHAT
WHAT WE CAN MEASURE
Understanding how your customers will feel about any part of your customer journey. Using this data will allow enhancements to be made to achieve the best emotional engagement with your customers. This will drive sales and margin improvements, customer experience and satisfaction.
How emotionally engaged and connected your customers are to your brand
How engaged and connected your customers are to what you show on your website
How your customers feel about the content of your marketing materials and advertising
Does your in-store customer journey create the right experience
How your customers connect and feel about your media content
How your employees feel and connect with your organisation
How emotionally engaged and connected your customers are to your products
How emotionally engaged and connected your customers are to the services you provide
We can analyse and measure your POS merchandisings impact on your customers
How much would your customers be prepared to pay
It is not about what your customers do, it is about why !
WE ADD REAL VALUE
More targeted and accurate than existing traditional promoter score models. We measure all critical moments. We help you understand how your brand is working overall.
We enable the development of better, more authentic, Human Brand Experience at each touchpoint or moment, enhancing emotional engagement and customer loyalty.
The measurement data is a business tool to drive improvement through the Human Brand Experience of its customers or colleagues that can be directly linked to profitability and business KPI’s.
Human4x will help you develop better fit for purpose solutions and a deeper understanding of your customers.
WE ADD REAL VALUE
More targeted and accurate than existing traditional promoter score models. We measure all critical moments. We help you understand how your brand is working overall.
We enable the development of better, more authentic, Human Brand Experience at each touchpoint or moment, enhancing emotional engagement and customer loyalty.
The measurement data is a business tool to drive improvement through the Human Brand Experience of its customers or colleagues that can be directly linked to profitability and business KPI’s.
Human4x will help you develop better fit for purpose solutions and a deeper understanding of your customers.